QUALITY POLICY

Quality Policy Statement:

The Directors of Keelagher Okey Klein (hereinafter called the Practice) are conscious of the need to:-

•   Achieve, sustain, and improve the effectiveness of the Practice and the high quality of Professional Services provided by the Practice in order to ensure that all contractual requirements between the Practice and its Clients and the Practice’s Quality Objectives are consistently achieved.

•   Provide a documented assurance to Clients to demonstrate that the specified requirements shall be, are being, and have been achieved.

•   Improve on a continuing basis all aspects of the Practice’s service to Clients and to enhance Client Satisfaction.

•   Ensure that Quality Objectives are monitored, reviewed and amended on a regular basis.

To meet these objectives, the Practice  applies the Quality Management System outlined in this Quality Policy Manual  which has been developed in accordance with the requirements of  BS EN ISO 9001 : 2000.

All personnel within the Practice are made aware of this Quality Policy Statement.

Compliance with the requirements of the detailed procedures developed in accordance with this Quality Policy Manual is mandatory for all personnel.